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Consumer financial law

CFPB-administered consumer protection statutes and rules.

FIN-01 · 01

Regulation E Error Resolution for Digital Wallets and Payment Applications

7 MIN · FIN

Regulation E turns a consumer complaint into a regulated clock. This brief sets out when the clock starts, which investigation window applies, when provisional credit becomes mandatory, and what must be sent in writing.

  • A consumer has 60 days from the periodic statement showing the problem to assert an error; late notice generally ends the institution's resolution duty.
  • The default investigation window is 10 business days, extendable to 45 calendar days only if provisional credit is given and the consumer notified.
  • New accounts, point-of-sale debit transactions, and foreign-initiated transfers use longer windows — 20 business days and 90 calendar days.
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FIN-02 · 02

GLBA Privacy Notices and the Safeguards Rule for Financial Technology Companies

8 MIN · FIN

GLBA runs on two tracks that are often confused: what you must tell customers about data sharing, and what you must build to protect the data. This brief separates them and lists what each demands.

  • Coverage turns on activity, not on holding a bank charter. A company significantly engaged in financial activities can be a financial institution under GLBA.
  • The privacy track requires an initial notice, an opt-out where nonaffiliated sharing triggers one, and an annual notice unless a statutory exception applies.
  • The Safeguards Rule requires a written program with a named qualified individual, risk assessment, access controls, encryption, MFA, monitoring, training, and vendor oversight.
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FIN-03 · 03

Beneficial Ownership Reporting: How to Verify the Rules That Apply Now

7 MIN · FIN

The federal beneficial-ownership regime has shifted through litigation and rulemaking more than once. This brief gives the position as of mid-2026 and a method for confirming what is in force today.

  • The Corporate Transparency Act created a federal reporting duty at 31 U.S.C. 5336, implemented by FinCEN regulation, with reporting first required in 2024.
  • Litigation and enforcement pauses through 2024 and early 2025 repeatedly changed what was required, and of whom, within weeks.
  • A FinCEN interim final rule issued in March 2025 exempted domestic companies and U.S. persons, leaving foreign reporting companies in scope.
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FIN-05 · 04

State Lending Licenses and Bank-Partner Models for Online Credit Products

8 MIN · FIN

Licensing exposure in online credit is decided by structure, not by branding. This brief works through who lends, who must be licensed, and why bank-partner programs remain contested.

  • Lending licenses are state law: the analysis runs state by state on making, brokering, purchasing, and servicing credit for residents of that state.
  • Rate exportation lets a bank apply its home-state rate law, but the benefit belongs to the bank — not automatically to a partner that buys the loan.
  • OCC and FDIC valid-when-made rules issued in 2020 survived court challenge; the separate OCC true-lender rule was repealed by Congress in 2021.
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FIN-10 · 05

Overdraft and NSF Fee Practices: Disclosure, Opt-In, and Enforcement Risk

8 MIN · FIN

Most overdraft exposure is not about the size of the fee. It is about whether the consumer could have predicted it. This brief maps the opt-in rule, the disclosure regime, and the fee patterns that draw enforcement.

  • Regulation E bars fees for ATM and one-time debit card overdrafts unless the consumer receives a segregated notice and affirmatively opts in.
  • Checks and recurring debits fall outside the opt-in rule, so a consumer who declined the service can still be charged on those items.
  • Authorize-positive-settle-negative fees and repeat fees on re-presented items are the two patterns that most often draw unfairness findings.
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FIN-11 · 06

Truth in Lending for Closed-End Credit: Disclosure Timing and Accuracy

8 MIN · FIN

Regulation Z fixes four numbers a closed-end borrower must see, and for most mortgages it fixes when they must see them. This brief sets out the content, the timing, the tolerances, and where errors become liability.

  • Closed-end disclosures must state the annual percentage rate, the finance charge, the amount financed, and the total of payments, grouped and conspicuous.
  • For most closed-end mortgages, a Loan Estimate is due within three business days of application and a Closing Disclosure three business days before consummation.
  • A changed APR beyond tolerance, a changed loan product, or an added prepayment penalty restarts the three-business-day waiting period before closing.
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